MarblJar Privacy Policy
Last updated November 2, 2026
The short version
MarblJar is a daily wins journal, and your entries are yours. We do not sell your data, show ads, or use your entries for advertising.
- Your entries live on your iPhone and are backed up to your account.
- Your account stores your email and your backup securely, so you can get your jars back on a new phone.
- Subscriptions are handled by Apple and RevenueCat. We never see your card details.
MarblJar is operated by Melody Liu ("we", "us"). This policy explains what we collect, why, and the choices you have.
What we collect
You need an account to use MarblJar. What else we hold depends on whether you subscribe.
| Information | When | Where it is kept |
|---|---|---|
| Your wins, lessons, highlights, marbles and Boost cards | When you use the app | On your iPhone and in your backup |
| Your first name, onboarding answers, jar style and reminder time | During setup and in Settings | On your iPhone and in your backup |
| Email address, first name if you give it, and a password we store only in hashed form | If you create an account with email | Supabase |
| Email address or Apple private relay address, and your name if you share it | If you use Sign in with Apple | Supabase |
| Your marketing email choice and when you made it | When you create an account | Supabase |
| An app user ID, basic device and app details, subscription status and purchase history | When you open the app. Purchase details are added when you subscribe or restore a purchase | RevenueCat |
Voice input. If you tap the microphone, your speech is turned into text. This happens on your iPhone when it supports on-device recognition. Otherwise Apple's speech recognition service processes it. We do not store your recordings, and only the resulting text is saved.
Reminders. Notifications are scheduled on your iPhone. We do not receive them or their contents.
Sharing. A recap card leaves your phone only when you choose to share it, and whoever receives it can see what is on it.
Device backups. If your iPhone backs up to iCloud or a computer, that backup can include what MarblJar stores on your phone. Apple or your computer holds that copy, not us.
Payments. Apple processes all payments. We never receive your card or bank details.
We do not use advertising trackers and do not track you across other companies' apps or websites.
How we use it
We use your information only to run MarblJar and, if you opt in, to email you.
| Purpose | Legal basis (UK and EEA users) |
|---|---|
| Run the app, your account and your backup, and restore your jars | Performing our contract with you |
| Provide your subscription and Premium access | Performing our contract with you |
| Send account emails, such as password resets | Performing our contract with you |
| Send marketing emails, only if you ticked the box | Your consent, which you can withdraw at any time |
| Keep the service secure and fix problems | Our legitimate interest in a safe, working app |
| Meet tax, accounting and legal duties | Legal obligation |
We do not read your entries, except when you ask us to help with your account and give us permission, or when the law requires it. We do not use your entries to train AI models.
Who we share it with
We do not sell your personal information or share it for advertising. We share it only with the providers that run MarblJar for us.
| Provider | What it does | Data involved |
|---|---|---|
| Apple | App distribution, payments, Sign in with Apple, speech recognition when not on your device | Handled under your Apple account and Apple's privacy policy |
| RevenueCat | Manages subscription status | App user ID, purchase history, basic device and app details |
| Supabase | Hosts accounts and backups | Email, name, marketing choice, backed-up entries and settings |
| Resend | Sends account emails | Email address |
We may also disclose information if the law requires it, to protect people's safety or our rights, or as part of a sale or transfer of the business. If the business is transferred, this policy will continue to protect your information until you are told otherwise.
How long we keep it, and deleting it
We keep your account and backup until you delete them. Entries on your iPhone stay there until you log out or remove them.
- Delete your account: go to Settings in the app and choose Delete account. This deletes your account and backup and clears the jars on that phone. Deletion from our live systems is immediate, and provider backups clear within 7 days.
- Delete your entries but keep your account: go to Settings and choose Delete all data. This erases them from your phone and, if you are signed in, from your backup. Deleting the app removes what it stores on that phone only.
- Subscriptions: deleting your account does not cancel a subscription. Cancel it in your Apple account settings.
- Purchase records: we and our providers may keep these for as long as tax and accounting law requires.
- Marketing emails: use the unsubscribe link in any email to stop them.
Your rights
You can ask to see, correct, delete or get a copy of your personal information. Depending on where you live, you may also object to or limit how we use it, or withdraw consent.
Email hello@marbljar.app to make a request. We will not treat you differently for using these rights, and we may need to confirm your identity first. If you are in the UK or EEA, you can also complain to your local data protection authority. California residents have the right to know, delete and correct their information. We do not sell or share it as California law defines those terms.
Children
MarblJar is not intended for children under 13, or the minimum age required where you live. We do not knowingly collect their information. If you think a child has given us information, email us and we will delete it.
International transfers
Our providers may process information outside your country, including in the United States. Where the law requires it, we rely on safeguards such as Standard Contractual Clauses.
Security
Information sent between the app and our providers is encrypted in transit, and each backup can be reached only through its owner's account. No system is perfectly secure, so please use a strong, unique password.
Changes to this policy
If we change this policy, we will update the date at the top. We will tell you in the app or by email if a change is significant.
Contact us
For privacy questions, email hello@marbljar.app.